Frequently Asked Questions
1. What is Hanil UV Sterilizer?
Hanil UV Sterilizer is the most convenient way of protecting the things your baby loves from germs and bacteria. Hanil UV Sterilizer eliminates 99.9% of bacteria with UV Light at the touch of a single button. It can also be used to dry and store baby bottles, pacifiers, teethers, cups and etc. It also sanitizes soft toys, plushies, electronics, mobile phones and more.
2. Why should I use Hanil UV Sterilizer and what are the advantages?
Because of its convenience, proven effectiveness and space saving features. Hanil UV Sterilizer saves you precious time so that you, in turn can spend that time with your baby.
For bottles and breast pump accessories, just wash the items, fling dry, load into the sterilizer and push one button and the Sterilizer will take care of the rest until the next usage.
Hanil UV Sterilizer boasts convenience and space saving:-
Built in storage capability reduces clutter on the table and kitchen countertop.
Eliminates the need for an additional drying rack with built in dryer.
An additional storage box is not required for sterilized items.
The UV Sterilizer does not require water to operate therefore minimizes mold built up.
One touch drying and sterilizing function saves time and energy
Low heat drying and no heat sterilization protects a curious child from getting burned.
Low power consumption of only 50 W as compared to between 500 W to 1850 W of an electric steam sterilizer.
The sterilizer continues to serve its purpose long after your baby grows up, can be used to dry, sterilize and store toothbrushes, non-surgical medical equipment, kitchen utensils, cutlery and more.
Its low maintenance feature doesn’t require lemon water for descaling or chemicals for cleaning, a damp cloth to wipe the inside of the unit once in a while is all it requires.
Able to sanitize electronic items as it does not require water to sterilize.
Versatility allows you to sterilize other items that your baby may come into contact with such as mobile phones, remote controls, and soft toys.
3. What is UV Sterilization?
UV light was discovered over 100 years ago, finding applications in hospitals, food processing facilities, water treatment plants, laboratories and other places where sanitization and purification is crucial. The UV-C light wavelength in particular has been proven to kill up to 99.9% of germs.
Hanil UV Sterilizer uses Ultra Violet light to eliminate 99.9% of germs and bacteria. It is also used to dry and store baby bottles until the next feed. Electronic items that your baby might come into contact with such as mobile phones, remote controls, electronics and other household/personal items can also be sterilized as Hanil UV Sterilizer does not use heat or moisture.
4. Can it really sanitize my mobile phone and other items?
Hanil UV Sterlizer’s UV lamp does not use heat or moisture to sanitize an item. Insert the item that you wish to sterilize into the Sterilizer and push the Sterilize function. DO NOT use the dry / auto function on electronics. Toys such as soft toys can also be sterilized, wash the item, hang the item out to dry and insert it into the sterilizer. The reflective panels within the sterilizer reflects the UV rays to reach all surfaces of the item.
5. What should I NOT put inside Hanil UV Sterilizer?
Living things such as your baby’s favourite pet hamster, rabbit and your baby itself SHALL NOT be inserted into the Hanil UV Sterilizer.
6. What safety features does Hanil UV Sterilizer have?
Hanil UV Sterilizer automatically shuts off if the door is opened while in operation. The inside of the door reflects UV Rays back into the inner chamber, protecting users on the outside.
The low heat drying and no heat sterilizing also eliminates the possibilities of burns on a curious child.
7. How effective is Hanil UV Sterilizer in eliminating germs?
Hanil UV Sterilizer has received recognition from the US FDA, Japan JFRL and Korea KCL for its safety and ability to eliminate germs.
8. Are the Hanil UV Sterilizers distributed by Best Baby Essentials affected by a voluntary recall?
Hanil Electric Co, Ltd had on 20 July 2016 initiated a voluntary recalled a specific batch of Hanil UV Sterilizer models (HBS-900, HBS-2016, HBS-910HK and HBS-920MF) manufactured between August 2015 to June 2016. The voluntary recall was due to the utilisation of an inappropriate HEPA filter in that batch supplied by 3M.
However, all HBS-900MY units have been manufactured in November 2016 onwards and are fitted with the appropriate 3M HEPA Filter as certified by Hanil Electric Co., Ltd. Accordingly, we are pleased to advise you that the HBS-900MY model distributed by Best Baby Essentials Sdn Bhd (as sole authorised distributor in Malaysia) and our agents (list here) is not affected by the voluntary recall. In addition, the HBS-900MY models benefit from our 1 year official distributor warranty.
For Hanil UV Sterilizer owners who have purchased grey market Hanil UV Steriliser from third party (internet) vendors, we strongly advise you to contact your vendors to find out if your unit has been affected by the recall.
9. Doesn't 30 minutes to dry and disinfect bottles and 10 minutes to sanitize items sound like a long time?
It takes less than 10 seconds to fling dry the items that you need sterilized. Just load the items after that, push a button and you can then spend more time with your baby.
Other methods which may require you to fill up water and to lay out the items to dry would normally take at least a minute or more. You save time on maintenance too as all you need to do is to wipe the inside of the unit with a damp cloth once in a while. No descaling, no chemicals required.
10. How much power does Hanil UV Sterilizer consume and cost to operate?
The Hanil UV Sterilizer only uses 50 W as compared to steam sterilizer that uses between 500 W to 1,850 W.
11. Where can I get replacement infrared bulbs and UV lamps?
You can either email us at email@example.com.
12. MY Credit & Debit Cards accepted. to find out how to pay.